“Our mission is to serve those individuals faced with the challenges and complexities of aging and special needs by delivering the highest quality of life care management services. We exist to support our clients by providing personalized planning, consultation, education, advocacy and resource navigation.”
Mir Senior Care Management and Care Consultant’s vision is to be the most trusted name in giving and receiving quality life care management services.
Our Core Values
Honor our commitments to our clients and partners by never compromising our ethics and integrity
Excellence in service to the client above all and continually strive to exceed the expectations of our team, clients, and partners.
Conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, clients, consumers, vendors and the public.
- Frances Mir, Founder/CEO
- Lina Supnet-Zapata, Vice-President
- Kristin Martinelli, Client Services Director
- Corina Balle, Client Care Manager
- Stephanie Braddock, Client Services Manager
- Ja'Neen Hight, Client Care Manager
- Zaida Jasso, Client Care Manager
- Nadia Lozano, Client Care Manager
- Amy Mata, Associate Client Care Manager
- Mary Roberts, Client Care Manager
- Miranda Garcia, Intern
- Professional memberships
Frances Mir, Founder/CEO
Frances Mir, MSN, RN, CMC, is an Aging Life Care Professional, and a registered nurse with over 30 years of clinical and administrative experience in primarily acute health care, case management, home care and hospice care.
She is certified by the National Academy of Certified Care Managers. She is a member of the National Association of Professional Geriatric Care Managers. Ms. Mir has completed her Master’s Degree in Nursing Adminstration from Texas A&M University-Corpus Christi, Texas.
Ms. Mir has served as President of the South Central Committee of the Aging Life Care Association which covers Texas, Louisiana, Oklahoma, and Arkansas.
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Lina Supnet-Zapata, Vice-President
Lina Supnet-Zapata, MBA, CTXG, CMC is an Aging Life Care Professional with over 20 years experience in the healthcare industry. 10 years of her experience was as a Community Educator and Area Director in the hospice industry where she worked with a number of families and healthcare providers educating and advocating for an increased awareness and better understanding of issues that emerge during end of life care.
With a passion and commitment for patient advocacy and consumer health education, Lina has been committed to ensuring accountability, excellence in care, and patient choice are honored.
As a consultant with Mir Senior Care, Lina believes that preplanning and her knowledge of cost, quality, and availability of resources in a complex healthcare system can help her clients and families to maintain control of their choices and achieve a better peace of mind. Currently serving on the board of Austin Groups for the Elderly (AGE) and the ALCA (Aging Life Care Association) South Central Chapter Board. Former board member for American Lung Association as well as the Capital Area Parkinson’s Society. Lina spends her free time traveling with her husband, 3 children, and 3 dogs.
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Kristin Martinelli, Client Services Director
Kristin Martinelli, LMSW, CCM, is a Life Care Manager, a licensed master social worker and former Director of Business Development, I have a strong interest in helping others understand what they are looking for, as well as supporting them as they achieve their goals. I have been a Care Manager for the past 5 years and previously worked over 10 years in the long term care industry in a marketing and sales role of a Skilled Nursing facility. My love for older people began early when I visited with my great grandmother in a long term care facility as a young child and that interest peaked during my college years when I stumbled across courses in the field of gerontology.
I graduated with a Bachelor’s degree in Social Work from the University of North Texas and went on to pursue a Master’s Degree in Social Work at the University of Maryland with a specialization in Gerontology. Following graduation, I moved to Austin and began my career in Business Development. During this time, I learned to work with both the client and the facility to assist in maintaining the highest possible standard of living for each individual and helping the families through the transition. My years as a Care Manager have only enhanced my knowledge base and I truly enjoy working with both the client and their family to provide a wide array of services to improve quality of life for our clients.
My husband and I love living in Austin with our two daughters and are actively involved in our church and neighborhood. I look forward to meeting with you and your family and am eager to assist you with any needs you might have.
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Corina Balle, Client Care Manager
Corina Balle, RN, BSN is a Registered Nurse with her Bachelor’s of Science in Nursing from Texas A&M University- Corpus Christi, TX. Before obtaining her nursing degree, Corina was a private home-health provider for many years. Becoming a Nurse and building her knowledge in care management has become s an extension of her continuity of care in nursing.
Corina’s goal is to continue learning and helping in every aspect of people’s lives especially the senior adult population.
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Stephanie Braddock, Client Services Manager
Stephanie Braddock joined Mir in May with a background in senior services as a former director of a non profit overseeing 300 clients and 150 volunteers. She chose this profession in 2014 after watching over her grandmother and mother in their end of life journeys. Her passion about caring for others began as a volunteer in hospitals and elder care communities in high school.
When not volunteering, she enjoys cultural arts and music, baking, hiking, drumming, organizing events and spending time with her two children, family and friends.
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Ja'Neen Hight, Client Care Manager
Ja’Neen Hight, M.S., L.P.S, LBSW
I began her pursuit in advanced education in the Fall of 1989 at the local junior college. While working full time, I obtained an Associate’s Degree in Mental Health and continued my education at Texas A&M Corpus Christi, obtaining my Bachelors Degree in Psychology and subsequently a Masters Degree in Counseling. I maintain 2 licenses through the State of Texas, Licensed Social Worker and Licensed Professional Counselor.
During my College years, I continued to work full time. I worked for a group of psychologist’s as an administrative assistant, responsibilities included all aspects of running a private practice including managing state contracts, and filing of insurance for services rendered. Once I received my Bachelor’s Degree, I was hired by one of the psychologists, Gene Muller, PH.D., as a Case Manager working with families who adopted children through the State of Texas. As a Case Manager my role was to locate services/resources for the families and also provide continued support and education to those families. I worked there until the contract with the State ended in 2011.
In 2012, I took a position as social worker for a local hospice company, where I furthered my knowledge of local resources/services and advocating for patients, their care and end of life issues. Hospice Social workers assist families in identifying, locating and accessing needed resources, and also provide the family support. Although, I absolutely loved working with the hospice population, I was sure I had so much more to offer, and when there was an advertisement for MIR Care Consultants in May of 2019, I knew that was to job for me.
About 8 months after going to work for the hospice company, my elderly aunt and uncle began have issues with living independently, as their power of attorney, I was called upon and became their personal “life care manager”. I have helped them through the years in all aspects of their life including learning about assisted living, private home care, navigating the health care system, including veteran’s services. I have supported my aunt with her dementia diagnosis and my uncle has since passed.
My husband and I have lived in Corpus Christi all of our lives. We have 3 sons and have been involved in many their activities/school over the years. We are active members in our church.
I truly believe individuals have the right to and deserve the best possible care, and to live out their life as they choose, with quality of life always being the center stone for decision making. It takes a team to assure needs are met. I look forward to being a part of your team and am eager to assist you with any needs you might have.
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Zaida Jasso, Client Care Manager
Zaida Jasso, LMSW
Zaida is a master’s level social worker. She graduated with her bachelor’s from Texas State University, quickly moving to the DFW area to complete her Master’s in Social Work at the University of Texas-Arlington. Her concentration is mental health and substance abuse but was a private home-health provider for years during her undergraduate and graduate programs. During her time providing home-health for clients, is where she realized she was patient about families in need.
Zaida was soon placed in a geriatric setting for her master’s internship with Silverado Memory Care. This is where she fell in love with the geriatric population and working with families transitioning into long-term care. She has worked closely and diligently with families and residents, assisting them navigate through medical needs, long-term care policies, setting up the appropriate plan for care, all while working with the family and being sensitive to the family’s emotions during these changes. Aside from work, Zaida loves animals and has 7 dogs of her own (all rescues), and a pig!
Zaida’s main priority is to provide the appropriate assistance to families in need, meeting the client where they are at, and most importantly, allowing self-determination!
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Nadia Lozano, Client Care Manager
Nadia Lozano, RN, BSN, FNP is a licensed registered nurse with a Master of Science in Nursing – Family Nurse Practitioner. She completed her graduate degree at Simmons University in Boston, Massachusetts and completed her Bachelor of Science in Nursing at Texas A&M University. Nadia has worked as a Pediatric Intensive Care Unit nurse for 6 years and has been with MIR Senior Care Management for 3 years working closely with our clients and their families in the Rio Grande Valley.
While not working she can be found spending time with her corgi Oliver. She will begin pursuing a Doctor of Nursing Practice in September through Simmons University.
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Amy Mata, Associate Client Care Manager
Amy Mata, LBSW, is a graduate from Texas A&M University-Kingsville with a Bachelor’s Degree in Social Work. She graduated top of her class and was immediately accepted into the Masters in Social Work Program. Amy is expected to graduate in May 2021 with her MSW.
Amy is an Associate Client Care Manager with Mir who loves helping all populations. Amy is continuously seeking to gain more skills and broaden her education. Amy has a strong passion for helping clients and their families meet their needs. Amy believes that change happens when people of all ages are given the guidance they need to draw on their own strengths and realize their potential to live fulfilling, happy lives.
Amy provides an environment of compassion and support to help individuals and families overcome obstacles to move forward and thrive to the best of their abilities. Amy is very involved with the community as well as is on the Dementia Friendly America Initiative that helps educate communities on ways to become dementia friendly. Working together with others in the community, Amy is seeking to ensure that her community and the ones around are equipped to support people living with dementia and their caregivers.
When Amy is not working or attending school, she enjoys spending time with her two sons, husband, three dogs and extended family. Amy also enjoys traveling and volunteering.
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Mary Roberts, Client Care Manager
Mary Roberts, LMSW, joined Mir in 2020. She brings more than a decade of direct service experience in health care social work and nonprofit client advocacy. Mary has a deep passion for helping people and works relentlessly on behalf of her patients and clients to ensure their long-term care needs are met. Mary is very excited to join the Mir team where she feels she can work passionately to serve her clients in a manner that improves the quality of their lives.
Since 2014, Mary has worked as a social worker in the Emergency Department of St. David’s South Austin Medical Center. In this role, Mary works with patients and their families in times of physical and mental health crisis to ensure that they receive the full suite of resources needed to facilitate positive care outcomes. Mary is adept at creating care plans for her clients that often require swift and creative coordination with local and state governmental agencies, area nonprofits, and private healthcare providers.
Mary earned her earned her M.S.S.W. from the University of Texas at Austin and her B.A. in Psychology from the University of Notre Dame, where she was a four-time monogram winner and Academic All-American as a member of the women’s soccer team.
Outside of work, Mary enjoys spending time with her four kids, husband and dog. Mary is an enthusiastic runner and fan of Notre Dame football and Cleveland sports teams. Mary is a native of Cleveland, Ohio.
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Miranda Garcia, Intern
Miranda Garcia is a Texas A&M University Kingsville intern working towards a bachelor’s degree in social work with a minor in psychology. After achieving her goal in May of 2021, she will continue her education and pursue a master’s degree.
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She is the proud mother to a wonderful young man, Dylan Michael who is 18 years old. After Dylan was born, she put her dream of earning a college degree on hold to become a devoted mother. Recently, with the support of her incredible fiancé, Mingo, she decided to begin her wonderful journey again.
Miranda looks forward to the future and all it has in store for her and her family and feels blessed and honored to have come this far and be given the opportunity to partner with the Mir Senior Care Management team.
We pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our care team are members of the following professional organizations:
Aging Life Care Association
Aging Life Care/geriatric care management is a holistic, client-centered approach to caring
for older adults or others facing ongoing healthy challenges. Working with families, the expertise of Aging Life Care Professionals provides the answers at a time of uncertain by. Their guidance leads families
to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry,
stress and time off of work for family caregivers.
Age of Central Texas
AGE of Central Texas helps older adults and their caregivers thrive as they navigate the realities and opportunities
of aging and caregiving.
Aging Services Council of Central Texas
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The Aging Services Council of Central Texas is a network of individuals and organizations working together to provide older adults and their caregivers the information and services needed to support themselves and family members, ensuring the opportunity to live healthy, safe, and meaningful lives in our communities.
Texas Guardianship Association
The TGA is a non-profit organization dedicated to educating professional, family, and volunteer guardians as well as legislators and the general public on ethics, standards and best practices related to court-appointed guardianships in Texas. TGA is also committed to identifying and implementing less restrictive alternatives to guardianship and reliance on community supports and services whenever feasible. TGA strives to enrich the lives of those protected by guardianship as well as those who are responsible for the protection of others.